Privacy Policy
Last updated November 3, 2026
SEO Vineyard runs SEO Vineyard Visitor Insights. This policy explains what we collect from our customers, and from people who visit our customers' websites where our tracking code is installed.
Information about our customers
When you create an account we collect your name, work email, company name, website address and a password (stored only as a one-way hash). We also keep basic records of your logins and settings. We use this to run your account, send you alerts and service emails, and keep the Service secure.
Information collected on our customers' websites
When our code runs on a customer's website, and only after the visitor has given any consent the site's cookie banner asks for, it sends us:
- The pages viewed, page titles, time spent on each page, and the referring website or campaign tags
- Whether the visitor submitted a form or clicked a phone number or email link (not what they typed)
- The browser's user agent and the IP address the visit came from
- Random identifiers stored in the visitor's browser so pages from one visit can be grouped together
We use the IP address to look up whether the visit came from a company network. The IP address is deleted from the visit record as soon as that lookup is done. To avoid repeat lookups we keep a one-way, keyed hash of the IP address for up to 30 days, which cannot be turned back into the address.
We do not collect names, email addresses, phone numbers or anything typed into forms. Personal details found in page addresses are removed in the browser before anything is sent. We do not try to identify individual people.
Your choices as a website visitor
- Decline tracking in the website's cookie banner. By default our code does not record visits until consent is given.
- Turn on Global Privacy Control in your browser. Our code never records visits from browsers sending that signal.
- Ask the website owner, or us, about data from a visit. Because we do not know who you are, we may need details such as the site and date to find it.
Who we share information with
We use service providers to run the Service: business IP data providers (who receive IP addresses to return company information), our hosting provider, and our email delivery systems. They may use the information only to provide services to us. Visit data from a customer's website is shared with that customer. We do not sell personal information and do not share it for cross-context behavioral advertising.
How long we keep it
Visit data is kept for about 13 months and then deleted. Account information is kept while your account is open and deleted when you delete your account, except where we must keep records by law.
Security
We use encrypted connections, hashed passwords and access controls to protect information. No system is perfectly secure, so please use a strong, unique password.
Children
The Service is for businesses and is not directed at children. Customers agree not to install it on websites directed at children.
Changes
We will update this page when our practices change and note the date at the top.
Contact
Privacy questions or requests: support@seovineyard.com.