Terms of Service
Last updated November 3, 2026
1. What these terms cover
These terms are an agreement between you and SEO Vineyard ("we", "us") for your use of SEO Vineyard Visitor Insights (the "Service"). By creating an account or installing our tracking code you agree to them. If you use the Service for a company, you confirm you can accept these terms for that company.
2. The Service
The Service records visits to websites where you install our tracking code and uses third-party business IP data to identify the companies behind those visits. It works at the company level only and does not identify individual people. Identification is a best-effort match and will not cover all visits; we do not promise any match rate or that company data is complete or accurate.
3. Your responsibilities
- Install the tracking code only on websites you own or are authorized to manage.
- Tell your website visitors about the Service in your privacy policy, and get any consent the law requires before the code records visits. You are responsible for configuring your cookie banner and the code's consent settings for your audience.
- Follow all laws that apply to your website and your use of the data, including privacy, wiretapping, marketing and anti-spam laws.
- Do not install the code on websites directed at children, or on pages where visits could reveal health, financial or other sensitive information about a person.
- Do not use the Service, or data from it, to try to identify individual people, to discriminate, or to harass anyone.
- Keep your login secure. You are responsible for activity on your account.
4. Free plan and limits
The free plan includes the monthly limits shown in your dashboard. We may change, limit or end the free plan, or introduce paid plans, with notice to the email on your account. We may suspend accounts that exceed limits, abuse the Service or break these terms.
5. Data
You own the visit data collected on your websites. You give us permission to process it to provide, secure and improve the Service. We handle it as described in our Privacy Policy and do not sell it. Company information supplied by our data providers is licensed to you for your internal business use while you use the Service.
6. Acceptable use
Do not reverse engineer, overload or interfere with the Service, resell it without our written permission, or use it to send unsolicited messages.
7. Ending your account
You can delete your account at any time from the Account page, which deletes your sites and visit data. We may end or suspend your account for breach of these terms or if we stop offering the Service. Remove the tracking code from your websites when your account ends.
8. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent allowed by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
9. Limitation of liability
To the fullest extent allowed by law, we are not liable for indirect, incidental, special or consequential damages, or lost profits or data. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or one hundred US dollars.
10. Indemnity
You will defend and indemnify us against claims arising from your websites, your use of the Service, or your failure to give notice or obtain consent as required by section 3.
11. Changes
We may update these terms. If a change is material we will email the address on your account before it takes effect. Continuing to use the Service after that means you accept the new terms.
12. Law
These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law rules.
13. Contact
Questions about these terms: support@seovineyard.com.